Paris:Sete strives to ensure all shipments and orders are handled as efficiently as possible. If you wish to make any changes or cancel your order, please contact us as soon as possible to check if it's still possible. No changes or returns will be accepted for customized or made-to-measure items.Unfortunately, if the order process with the supplier has already been completed or the shipment processed, changes or cancellations will no longer be accepted.
However, you may return in-stock items within 15 days of delivery. Returns of customized or made-to-measure products are not accepted. Read more about the exchange and returns policy in the FAQ below.

No. When items are in stock or available for quick delivery, this information is explicitly mentioned on the website for your awareness. All other items are ordered from suppliers, and delivery times depend on the supplier(s) concerned.

We accept the following payment methods: Multibanco, MB Way, credit card, PayPal. You can also make payments using other cards or by bank transfer, just contact us by email (info@paris-sete.com).

Delivery and assembly services are not included. For purchases above a certain value to be delivered in certain areas, you may be eligible for free shipping (check at checkout).

Deliveries for online purchases will mostly be carried out by third parties.

The assembly service is not included and must be quoted on a case-by-case basis. To do so, please contact us at info@paris-sete.com

As a rule, all orders and goods are dispatched from our warehouse, located in Venda-do-Pinheiro. In some cases, if items are in stock in the showroom, they may be dispatched from our showroom in Lisbon.

Note:
Please check the packaging of the items for external damage upon delivery before signing the delivery receipt.
If you notice any damage, please ask the delivery person to make an initial claim record about the issue. Then, please contact us as soon as possible.
We recommend that you receive the delivery of your order in person. If you have consented for the delivery to occur at a location without your presence, Paris:Sete cannot be held responsible in case of misplacement or loss.